CosmicSpins Privacy Policy

At Cosmic Spins, we are committed to protecting your privacy and safeguarding the personal data you share with us. This CosmicSpins Privacy Policy explains how we collect, use, store and protect your information when you visit our website, use the cosmicspins casino app, or engage with any of our services. By creating an account, completing cosmicspins register steps, or using cosmic spins login credentials, you agree to the practices described below.

Who We Are

Cosmic Spins is owned and operated by Grace Media (Gibraltar) Limited, a company registered in Gibraltar under company number 120628, with its registered office at Sovereign Place, 117 Main Street, Gibraltar GX11 1AA. We hold a licence issued by the UK Gambling Commission under licence number 57869, and our gambling software platform is provided under the same licence. As the data controller, we determine how and why your personal data is processed when you use Cosmic Spins casino services.

Information We Collect

We collect several categories of information to provide you with a safe and personalised experience at CosmicSpins casino. When you complete cosmic spins register or cosmicspins login procedures, we gather the following:

• We collect your full name, date of birth, residential address, email address and phone number during registration
• We record identity verification documents to comply with anti-money laundering and age verification requirements
• We track your gaming activity, including slots, live casino, roulette and table game sessions
• We store your cosmicspins deposit and cosmicspins withdrawal transaction history, including payment method details
• We log your device information, IP address and geolocation data to confirm you are playing from a Permitted Jurisdiction
• We retain communications you send through live chat, email or SMS support channels

How We Use Your Data

We use your personal information for several legitimate purposes connected to operating Cosmic Spins Casino responsibly and lawfully. Our Cosmic Spins platform processes your data to verify your identity, prevent fraud, and ensure compliance with UK gambling regulations. We at CosmicSpins also use your information to manage your cosmicspins bonus entitlements, process your cosmic spins deposit and withdrawal requests, and administer our Weekly Rewards Club loyalty programme.

Additionally, we may use your data to send you promotional communications about a cosmicspins no deposit bonus, cosmic spins bonus codes, or other cosmicspins casino bonus offers, provided you have opted in to receive marketing messages. You can withdraw this consent at any time through your account settings or by contacting our support team.

Location and Access Restrictions

Because our services are restricted to the United Kingdom and other Permitted Jurisdictions, we monitor location data closely. VPN use is only permitted from within Great Britain or from a jurisdiction permitted under our Gibraltar licence, and only where it does not interfere with our ability to verify your location. If we detect a location breach, winnings beyond a zero net deposit position may be confiscated for the period of that breach, and we will process related data accordingly.

Cookies and Tracking Technologies

Our Cosmic Spins website and cosmicspins app use cookies and similar tracking technologies to enhance your browsing experience. We use cookies to remember your login preferences, keep you signed in after a cosmicspins casino login, and analyse how you interact with our cosmic spins slots and live casino sections. Our CosmicSpins platform also uses cookies to measure the effectiveness of promotional campaigns, including any cosmic spins promo code or cosmicspins bonus code offers you may have used. You can manage cookie preferences through your browser settings, though disabling certain cookies may limit some site functionality.

How We Share Your Information

We do not sell your personal data to third parties. However, we may share your information with:

• We share data with payment providers such as Mastercard, Visa, PayPal, Trustly and AstroPay to process deposits and withdrawals
• We share data with regulatory authorities, including the UK Gambling Commission, where required by law
• We share data with fraud prevention and identity verification services
• We share data with our game providers, including NetEnt, Pragmatic Play and LuckyStreak, to facilitate gameplay and ensure fair outcomes
• We share data with affiliated companies within the Grace Media network for compliance and promotional coordination purposes

Data Security

We at Cosmic Spins implement industry-standard security measures, including encryption and secure servers, to protect your personal and financial information. Our CosmicSpins systems undergo regular security assessments to identify and address potential vulnerabilities. While we take every reasonable step to safeguard your data, no method of electronic transmission or storage is completely secure, and we encourage you to use strong passwords and keep your cosmicspins login details confidential.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including regulatory record-keeping obligations. Even after you close your Cosmic Spins account, we may retain certain information related to your cosmic spins withdrawal history and identity verification for a period required under UK gambling and anti-money laundering laws.

Your Rights

Under applicable data protection legislation, you have several rights regarding your personal information. When you use our services, including any cosmic spins casino online activity, you may:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your data, subject to our legal retention obligations
• Object to or restrict certain types of processing, including direct marketing
• Withdraw consent for promotional communications at any time

To exercise these rights, please contact our support team, and we will respond within the timeframes required by applicable law.

Third-Party Links

Our website may contain links to third-party sites, including payment providers or affiliate partners. We are not responsible for the privacy practices of these external websites, and we encourage you to review their policies independently before sharing any personal information.

Children's Privacy

Cosmic Spins Casino is strictly intended for individuals aged 18 and over. We do not knowingly collect personal data from minors. If we become aware that a minor has registered an account, we will take immediate steps to close the account and delete associated data.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our CosmicSpins website, and continued use of our services after such changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about how we handle your data, or if you wish to exercise any of your privacy rights, please contact us at cosmicspins@gracemediasupport.com. Our support team is also available 24/7 via live chat, or by SMS at +447700143450, to assist with any concerns regarding your Cosmic Spins account or personal information.