CosmicSpins Terms and Conditions

Welcome to Cosmic Spins. These Terms and Conditions ("Terms") govern your use of the cosmicspins.com website, our games, and all related services. We are Grace Media (Gibraltar) Limited, a company registered in Gibraltar under company number 120628, with our registered office at Sovereign Place, 117 Main Street, Gibraltar GX11 1AA. We operate under Licence Number 57869 issued by the UK Gambling Commission, and the gambling software platform is provided by us under the same licence. By creating a cosmic spins casino account or using any part of our site, you confirm that you accept these Terms in full.

Acceptance of These Terms

By registering, depositing, or placing a wager with us, you agree to be bound by these Terms, along with our Privacy Policy, Cookie Policy, and any promotional terms that apply to individual offers. If you do not agree with any part of these Terms, you must not use our services. We may update these Terms from time to time, and we will notify you of material changes through the website or by email.

Eligibility and Account Registration

To complete cosmicspins register verification, you must be at least 18 years old and legally permitted to gamble in your jurisdiction. We only accept one account per person, household, address, device, payment method, phone number, and email address. During the cosmic spins register process, you must provide accurate, current, and complete information. We reserve the right to request identity and address verification documents at any time, in line with our anti-money laundering obligations, and we may suspend your account until this is completed.

• We require you to keep your login credentials confidential
• You must notify us immediately if you suspect unauthorised access to your cosmicspins casino login
• We may close or suspend duplicate accounts without notice

Accessing Your Account

You can reach the cosmic spins casino login page from any desktop, mobile, or tablet browser. We have also optimised our platform for the cosmicspins app experience, allowing you to play directly from your mobile browser without a separate download. Whether you use the cosmic spins app shortcut or log in through your browser, the same account, balance, and history apply across every device. If you forget your details, our support team can help you recover your cosmicspins casino login securely.

Permitted Jurisdictions and Restricted Countries

We offer our services to players in the United Kingdom and any other Permitted Jurisdictions we name from time to time. We do not accept players from any jurisdiction outside these Permitted Jurisdictions. We permit the use of a VPN only where you are physically located within Great Britain, or within a jurisdiction permitted under our Gibraltar licence, and only where this does not interfere with our location verification checks. If we determine that you accessed your account from a restricted location, we will confiscate any winnings generated beyond a zero net deposit position for the period of that breach.

Deposits

Our minimum cosmicspins deposit is £5, and all transactions on our site are processed in GBP. We accept Mastercard, Visa, Apple Pay, Google Pay, PayPal, MuchBetter, Pay by Bank via Trustly, AstroPay, and bank transfer, with Interac Online and e-Transfer available for players in Canada. Where you fund your account through PayPal, you may use your PayPal balance, a linked debit card, or an instant bank transfer. We do not accept company cards, credit cards (including where routed through a payment intermediary or e-wallet), prepaid cards, cryptocurrency, or any third-party payment method for any cosmic spins deposit.

Withdrawals

The minimum cosmicspins withdrawal amount is £10; any cosmic spins withdrawal request below this threshold must be made through our live chat team. No minimum applies if you are closing your account. We process withdrawals between £10 and £10,000 per transaction, and amounts above £10,000 must be requested in increments of £10,000 or less. We do not charge withdrawal fees. Wherever possible, we return your funds to the payment method you last used to deposit. If that method is closed, the payment fails, or your last deposit method was a prohibited third-party method, we will instead pay your withdrawal to a bank account held in your own name.

Once you submit a cosmic spins withdrawal, we review and process it within 48 hours. After processing, cash-out times vary by method: PayPal and Trustly typically take from the next day up to one week, card withdrawals from the next day up to the following week, MuchBetter from the next day up to three days, and AstroPay or bank transfer from the next day up to two days.

Bonuses and Promotions

Any cosmicspins bonus, cosmicspins bonus code, or cosmic spins promo code we offer is governed by these Terms and the specific promotional terms displayed at the time. Our welcome offer requires a first deposit of at least £20, with £20 wagered in cash on slots, to unlock 50 Free Spins on Big Bass Football Bonanza, credited within 7 days and valid for 7 days, with a maximum redemption of £50. We limit this cosmicspins casino bonus to one claim per customer, and only one bonus or set of Free Spins may be active on your account at any time. Should we introduce a cosmic spins no deposit bonus or any cosmicspins no deposit bonus in the future, it will similarly be subject to these Terms and any additional conditions we publish.

Our Weekly Rewards Club rewards players who deposit and wager £25 in the previous week with 10 Free Spins, or £50 with 20 Free Spins, credited by 17:00 every Monday, or the next working day following a bank holiday. We also run limited-time offers, such as Free Spins on Emerald King - Wheel of Wealth, available to selected players only, capped at a maximum of three claims per customer during the promotional period, with a maximum win as stated in the specific promotion. All promotions are limited to one per person, household, address, IP address, device, payment method, phone number, and email address across our network of sites.

Games and Software

We offer over 1,000 games, including slots, roulette, table games, video poker, scratch cards, and cosmic spins live casino titles powered by LuckyStreak, covering blackjack, roulette, and game shows. Our library is supplied by leading studios including NetEnt, Pragmatic Play, Play'n GO, Blueprint Gaming, Red Tiger, Light & Wonder, Yggdrasil, ELK Studios, Iron Dog Studio, and others. We test all cosmicspins slots and live games for fairness and randomness in line with our licence requirements, and results are final once generated by our certified software.

Account Security and Responsible Gambling

We ask that you play responsibly and make use of the tools we provide, including deposit limits, time-outs, and self-exclusion. If you believe you may have a gambling problem, we encourage you to contact our support team or an independent support organisation. We reserve the right to restrict, suspend, or close any account where we suspect fraud, collusion, bonus abuse, or a breach of these Terms.

Customer Support

Our team is available 24/7, 365 days a year through live chat, and we also offer support by email at cosmicspins@gracemediasupport.com or SMS at +447700143450. We answer questions about your cosmic spins casino online experience, including deposits, withdrawals, and any cosmicspins casino no deposit bonus queries, in English.

Changes, Termination, and Governing Law

We may amend, suspend, or withdraw any part of our services, including specific games or payment methods, at our discretion and in accordance with applicable regulation. We may terminate your account if you breach these Terms, provide false information, or engage in prohibited activity. These Terms are governed by the laws of Gibraltar, without prejudice to your statutory rights under UK law, and any disputes will be handled in accordance with our licence conditions and available alternative dispute resolution schemes.

Contact Us

If you have any questions about these Terms, your cosmicspins casino app experience, or any aspect of your account, please contact us via live chat, email at cosmicspins@gracemediasupport.com, or SMS at +447700143450. We are here to help you enjoy Cosmic Spins safely and fairly.